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A$49/month
Family day care, single room
- Up to 4 cameras
- Unlimited parent accounts, free for parents
- Live only, no footage stored by CareCam
- Software install on a mini PC you buy locally
- Viewing-hours control
- Month-to-month, cancel anytime
CareCam for Australia
Let parents watch their child's room, live
Live classroom viewing for Australian childcare centres, preschools, and family day care. Live only, so no footage is recorded or stored by CareCam. Each family sees only their own child's room, during the hours you set, and any recording you keep stays on your own NVR at the centre. Plans start at A$49/month, free for parents.
Running a centre in the US or Canada? Go to the main CareCam site.
Built for where Australian ECEC is heading
Two things changed the conversation about cameras in Australian early childhood services, and CareCam is designed around both.
The device rules that commenced 27 February 2026
Changes to the National Law and National Regulations limit how images of children are captured, stored, and transmitted, and stop centre-based staff using or carrying personal devices while working directly with children. A camera system the approved provider owns and authorises is precisely the kind of device that remains appropriate. CareCam is fixed infrastructure with no staff handling at all.
The national CCTV assessment
The Commonwealth is assessing CCTV across up to 300 early childhood services, focused on ethics, safety, transparency, privacy, and storage, and reports to Education Ministers in late 2026. Storage and access control are the hard questions there. CareCam answers the first by storing nothing and the second by scoping every view to one family, one room, and your hours, then logging it.
This is general information about the regulatory landscape, not legal advice. Confirm your approach with your state or territory regulatory authority before installing cameras.
How CareCam works for Australian centres
Live only. Nothing is recorded or stored
CareCam streams live and keeps nothing. There is no cloud recording, no archive, and no footage of your children sitting on a server anywhere. The storage and retention question that makes CCTV hard for a centre simply does not arise, because there is nothing stored to govern.
Service-supplied, not a staff phone
Since 27 February 2026, images of children must be captured, stored, and transmitted using devices supplied or authorised by the approved provider, and centre-based staff cannot use or carry personal devices while working directly with children. CareCam is fixed infrastructure the service owns and authorises: your cameras, plus our software on a mini PC you buy locally. Staff never pick up a device to show a parent anything, because parents watch on their own.
Each family sees one room, during your hours
Every family gets an individual login limited to their own child's room, during the viewing hours you set. Outside those hours the stream is off. No shared passwords, no public links, and access ends the day a child leaves the service.
Your recordings stay yours, at the centre
If your service records, that recording stays on your own NVR on site, exactly as it does today, under your retention policy and your control. CareCam sits alongside it for live viewing and never takes a copy.
Every view is logged
Each time a parent opens a camera, CareCam records which family, which camera, and when. If you are ever asked to show who had access to what, that record exists and we can produce it for you.
Works with the CCTV you already have
If your existing cameras produce a standard RTSP or ONVIF stream, which Hikvision, Dahua, Uniview, Hanwha, and most professionally installed systems do, CareCam adds parent viewing on top with no rewiring and no new cameras. Send us your model numbers and we will confirm before you pay for anything.
Australian pricing
All prices in Australian dollars. Parents never pay. Australia runs software-only, so there is no appliance to import: we install CareCam on a mini PC you buy locally, around A$200 to A$400 from any Australian retailer.
Most popular
Centre
A$99/month
Single-site long day care and preschools
- Up to 8 cameras
- Unlimited parent accounts, free for parents
- Live only, no footage stored by CareCam
- Per-room access, per-family logins
- Software install on a mini PC you buy locally
- Viewing-hours control
- Month-to-month, cancel anytime
Plus
A$149/month
Growing centres with multiple rooms
- Up to 16 cameras
- Unlimited parent accounts, free for parents
- Live only, no footage stored by CareCam
- Per-room access, per-family logins
- Software install on a mini PC you buy locally
- Viewing-hours control
- Month-to-month, cancel anytime
Max
A$199/month
Larger centres needing full coverage
- Up to 24 cameras
- Unlimited parent accounts, free for parents
- Live only, no footage stored by CareCam
- Per-room access, per-family logins
- Software install on a mini PC you buy locally
- Viewing-hours control
- Month-to-month, cancel anytime
Multi-site group or a large provider? Contact us for a custom quote.
Where cameras go, and where they never go
Learning rooms, indoor play areas, and outdoor play spaces, mounted high and angled across the space. Never bathrooms, never nappy change areas, never staff rooms. We will not configure a camera in one of those spaces, and if your existing system already covers one, it stays out of parent viewing entirely.
We provide free camera policy and parent consent templates for Australian services, written for the National Quality Framework and the Privacy Act rather than adapted from US forms. Have your approved provider review them before they go to families. Children's personal information is protected under the Privacy Act, and getting consent explicit and up front is both the right thing and the easier thing.
What parents get
Parents watch in the CareCam app on Android or iPhone, or in any browser. Live video only, no audio, no recording, no downloads, and only their own child's room during the hours you allow. When a child leaves the service, access ends. There is nothing for families to pay and nothing for your educators to operate day to day.
Childcare cameras in Australia: FAQ
Are cameras with parent viewing allowed in Australian childcare centres?
There is no blanket prohibition, and several large Australian providers have moved to install CCTV across their services. What applies is the National Quality Framework's child safety obligations, the Privacy Act and the Australian Privacy Principles, and your state or territory regulatory authority's expectations. Nationally consistent best-practice guidance on CCTV in early childhood settings is still being developed through the Commonwealth's national CCTV assessment. Treat this page as general information, not legal advice, and confirm your approach with your regulatory authority before you install.
Does CareCam conflict with the new personal device rules?
No. The changes that commenced on 27 February 2026 restrict personal devices, meaning a device owned by an individual rather than supplied or authorised by the approved provider, and limit how images of children are captured, stored, and transmitted. CareCam is the opposite of a personal device: fixed cameras and a mini PC that the service owns and authorises, with no staff handling and no images passing through anyone's phone. Parents watch from their own devices off site, which is not a use of a device inside your service.
Where is the video stored?
It is not. CareCam is live only. There is no cloud recording, no archive, and no retention period, because no footage is ever written down on our side. If your service keeps recordings, they live on your own NVR at the centre under your policy, and CareCam never takes a copy.
Can a parent see other people's children?
A parent sees their own child's room, which means other children in that room are visible, the same as at pickup or through a viewing window. That is exactly why access is scoped per family and per room, limited to your viewing hours, and logged. Parents cannot record, download, or share the stream, and there is no audio. Most services address this directly in their camera policy and parent consent, which is what we recommend.
Do we need parental consent?
You should get it, and it should be explicit rather than buried in an enrolment pack. Children's personal information is protected under the Privacy Act, and the OAIC's guidance on children and young people is the right starting point. We provide policy and consent templates you can adapt, and we recommend your approved provider reviews them before you send anything to families.
What about the national CCTV assessment?
The Commonwealth is running a national assessment of CCTV in up to 300 early childhood services, backed by up to $21 million, focused on ethics, safety, transparency, privacy, and storage, and reporting to Education Ministers in late 2026. It is worth watching closely. CareCam's design already sits on the conservative side of every question that assessment is asking, particularly storage, because we store nothing, and access control, because every view is scoped and logged.
Where should cameras go, and where should they not?
Learning rooms, indoor play areas, and outdoor play spaces, mounted high and angled across the room. Never bathrooms, never nappy change areas, and never staff rooms. We will not configure a camera in one of those spaces, and if your existing system has one, it stays out of parent viewing.
Does it work with our existing CCTV?
Usually yes. CareCam pulls a live substream from your existing cameras or recorder over your own network while your recorder keeps recording as before. Hikvision, Dahua, Uniview, Hanwha, and most professionally installed systems work. Cloud-locked consumer cameras such as Ring, Nest, and Blink do not, because they expose no local stream. Send us your camera or NVR models and we will confirm.
What does CareCam cost in Australia?
Plans run from A$49/month for family day care up to A$199/month for larger centres, with unlimited parent accounts and nothing for families to pay. A single-site centre is A$99/month. Australia runs software-only: there is no appliance to import, we install CareCam on a mini PC you buy locally for around A$200 to A$400. Month to month, cancel anytime, and multi-site groups can contact us for a custom quote.
What internet connection does the centre need?
Standard NBN or fibre is fine. Streaming is on demand, so upload bandwidth is used only while a parent is actually watching, roughly 1 to 2 Mbps per room being viewed at a time. Nothing is uploaded when nobody is watching.
See if your centre's cameras work with CareCam
See if your centre's cameras work with CareCam
Tell us your camera or NVR brand and model and we'll confirm compatibility and the simplest setup for your service, usually within one business day. No obligation, and we'll tell you plainly if your existing gear won't work.
Security installer or CCTV dealer in Australia? CareCam partners with installers: you install and support the hardware, we provide the parent viewing platform, and you earn on every centre. Get in touch about becoming a partner.